This project developed at the same time as the political policy shaping it did. It was a true test of the Agile manifesto’s 2nd commandment.
The vision was to empower large levy paying employers to spend the funds they had contributed through the levy they paid.
Broadly split the product first claimed funds the employer had paid and then made a declaration to the Skills Funding Agency to spend said funds. In between features like access level control, digital signatures and skeuomorphed bank statements we aimed to make the news solution easier to use than the last despite having more onus on the end user.
As well as 4 shared researchers our team benefited from 1 dedicated researcher to collaborate with and get answers to very specific hypothesis.
We were able to turn around a hypothesis in as little as one week. Rolling interview sessions meant we could user test in a Kanban fashion.
I introduced a Kanban board that was a sprint ahead of the delivery scrum to allow research to feed into design before being caught up in the need to deliver the final solution.